About Us MML Educational Furniture provides an exciting range of products for schools, academies, colleges and universities at the lowest possible prices whilst still maintaining exceptional quality. Compare our prices and see how much you save!
As a well established supplier to most Educational Authorities and Councils. We pride ourselves on giving you the widest possible choice of classroom furniture, chairs and early years products. Choose from hundreds of sizes and combinations of tray storage units. Nobody offers more sizes, colours, heights and shapes of classroom tables. Whether you want space saving folding or stacking tables we have them all and the more you buy the more you save!
If you would like a copy of our latest brochure, simply call us 01257 425464
Making A Purchase Making a purchase could not be easier. To shop on-line just browse the website and add any items you wish to purchase into the shopping cart. After you have finished your selection, click on 'Checkout' button and complete the details that we need to be able to fulfil your order. Internet orders will receive a confirmation email the same day. Alternatively call our Sales Hotline 01257 425464 post/fax/email your Purchase Order. Any queries will be responded to within 48 hours.
Payment Terms - All UK state schools, authority nurseries and public organisations are offered an account facility. The account is set up when you place your first order and payment is strictly 30 days NET from the invoice date. We reserve the right to charge interest and/or late fees on any overdue accounts. Kindly note there is a credit limit on new accounts, the limit is set according to total order value and type of organisation. For private establishments/individuals, payment is required at the time of ordering. Please see how to pay below.
How to Pay - Account holders may pay invoices by cheque, credit card or BACS to reach us 30 days from the date of invoice. For private establishments/individual customers payment is required with order. We accept cheques, Visa Credit Cards, Visa Debit Cards, Visa Electron, Mastercard, Maestro, JCB Cards and American Express.
Cheques should be made payable to 'MML Educational Furniture Ltd' and post to e4e, 129 Bradley Hall Trading Estate, Bradley Lane, Standish, Wigan. WN6 0XQ.
BACS payments to 08-92-50 a/c number 68729718 Remittance advices to: accounts@mmlfurniture.co.uk or FAX 01257 426577
Shipping And Handling Delivery on all orders is FREE to mainland UK no matter what the order value. Once manufactured (please see individual item lead times), products are despatched via the factory's own transport or a third party carrier.
We are able to deliver mornings only on request however this additional service carries a fee depending on size and weight, please enquire. Please note we are only able to make delivery to an undercover point at ground floor pavement level. Deliveries to residential addresses may not be accepted depending on type and size of goods. For morning only or delivery to remote areas or offshore UK please contact Customer Service 01257 425464 or email customerservice@mmlfurniture.co.uk We do not export internationally.
Transaction with several products may be delivered in separate consignments depending on which warehouses they are shipped from. Some items may carry a manufacturers surcharge for smaller quantities - this cost will be notified to ensure customer acceptance before the order is processed. Failed deliveries may incur charges.
Delivery Schedule Delivery times shown on our website and catalogues are estimates only and do not offer a guaranteed delivery date. Lead times are dependent on stock levels and time of year. Delayed delivery for whatever reason will not constitute a reason for cancellation without charges or any claims for compensation. We suggest you do not dispose of existing furniture until new is received. Please note we are only able to make delivery to an undercover point at ground floor pavement level. Deliveries to residential addresses may not be accepted depending on type and size of goods.
During summer lead times will be extended. If closed for summer holidays please state when ordering. Ideally orders should be placed by 30th June to avoid delays please ensure colour, sizes, heights, tray sizes & colour frame & edge finishes are clearly stated.
Back Orders If your item is not in stock, we will back order for you. You will always be advised with the option to cancel your order if you would rather not wait.
Tax Charges All prices shown exclude VAT. For orders made from the UK VAT is added at the appropriate rate.
Credit Card Security Credit card details will be handled securely to ensure confidentiality. SSL encryption with 128 bit encryption codes is employed to ensure that sensitive data is protected.
Guarantee We want you to be absolutely satisfied with your purchases from e-quip4education. Our guarantee covers Quality, Satisfaction and Service. All our products meet our own high quality standards and comply with all relevant UK and EU safety legislation. Please see individual product guarantee details which cover manufacturing faults. We cannot guarantee against situational damage and reserve the right to request photos to determine the appropriate response. It is the customers responsibility to check guarantees on individual products meet with the purposes intended.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01257 425464 (International +44 01257 425464) or fax us on 01257 426577 or write to us at MML Marketing Limited 129 Bradley Hall Trading Estate Bradley Lane, Standish Wigan WN6 0XQ United Kingdom
In this privacy policy, "we" and "our" relates to MML Marketing Ltd., trading as MML Office & Educational Furniture and subsequently referred to in this policy document as "MML" company number 05207940, a company registered in England. "You" and "your" relates to the natural person reading this document that is: considering purchasing, has purchased from MML or is making an enquiry.
HOW WE USE YOUR PERSONAL DATA
We will use the personal information you supply to us in the course of submitting an order for the purpose of fulfilling that order.
Along with, or instead of, placing an order you may have sent an enquiry to us, in which we will use the information you’ve provided to respond to and answer the enquiry.
We may contact you by telephone, email or other means in relation to your order, for example: notifying you of delivery status, updating you on stock availability or informing you of changes with the order. You cannot opt out of these communications. We will never combine these communications with marketing promotions that you have a legal right to opt out of.
We may use your data for marketing purposes but will always provide a means for you to opt out. We may occasionally use the data you supplied, in our own Legitimate Interest, to send details of products and services that we believe may be of interest to you. We will never use your data in a way that conflicts with your own legal rights and interests.
If we share information with a third party, such as a payment gateway, delivery company or manufacturer, their use of your data will be limited to the purpose of fulfilling your order.
We will make our reasonable endeavours to ensure that all third parties treat your personal data in a legal and appropriate way.
We use live chat software on our website, this is provided by Click4Assistance, a 3rd party UK based Software Company. Information regarding how the data is processed and stored can be viewed here. https://www.click4assistance.co.uk/click4assistance-web-chat-software-cookie-policy
We endeavour not to transfer the data of EU citizens outside the EU but where we cannot avoid it we will only do so via a third party that have conformed to all of the appropriate EU legislation providing equivalent protection to that if the data was retained within the EU.
WHAT DATA DO WE HOLD?
We hold the personal data that you supplied in the course of placing your order or enquiry.
The data normally consists of: product information, transactional information, fraud checking information, name, address, phone number, email, special delivery instructions and potentially other information to ensure the successful completion of your order. We may hold notes of our communication with you through different channels including, but not limited to: email, live chat, and phone.
We will not seek personal information from you relating to race, religion, political affiliation, trade union membership, sexual orientation, medical or genetic history and we ask you not to provide such information to us under any circumstances.
HOW WE HOLD YOUR PERSONAL DATA
We will retain the personal information you supply to us in the course of submitting an order or an enquiry, for the purpose of fulfilling that order, responding to or processing that enquiry.
If you place an order, we will retain an electronic copy of your invoice data for the period required by HMRC, after which we will delete it.
Your information will be: securely stored on hardware that has limited access to only relevant persons; and on a server maintained by a third party such as a web host. Whether held by us on our hardware, or on our behalf by a third party, it will be kept secure and protected from unauthorised access using all reasonable means.
CO-OPERATING WITH LEGAL AUTHORITIES
If requested, we will pass information about you (and if relevant, your business) to legal authorities who have the legal right to demand such data.
YOUR RIGHTS
If you have engaged with us, but never placed an order, you may request the complete deletion of your details from our systems. Whether or not you have placed an order, you may request us never to contact you again, and we will comply with your request unless you make a further enquiry with us.
You have a number of rights in addition to those mentioned above, including access to the information (“the right to be informed”). If we process your data for marketing purposes on the basis of your Legitimate Interest, you have the right to object. You also have the right to withdraw your Consent to being marketed to, if you previously gave your Consent. You have the right to see the data held about you and to receive a copy. You have the right to have any errors corrected. You have the right to ask and be told where your data came from.
You can exercise any of these rights by contacting us using the details below.
You have the right to lodge a complaint with the Information Commissioner’s Office (ico.org.uk) if you believe any of your rights are being infringed.
Returns Policy All goods must be checked on delivery. Made to order goods found to be unsuitable cannot be returned and no credit will be given. In the event that goods are received in a damaged condition or there is a shortage in the delivery against the delivery note please ensure that we are notified within 2 working days of delivery. We reserve the right to request photos of damages to determine the appropriate action to be taken. Goods that are deemed damaged by situational influences will not be accepted. We are unable to accept claims for damages after 2 working days Please contact Customer Service on 01257 425464 Claims in respect of Delivery notes signed 'unchecked' will be not accepted should goods be found subsequently damaged.
In all other circumstances, before returning goods, please Contact Customer Service on the above number who will advise on the appropriate procedure. We reserve the right to levy delivery/collection, re-stocking and administration charges for goods ordered in error.
Cancellations If you have placed an order more than 48 hours ago and wish to cancel, an administration charge may be payable. If your goods have been manufactured in part or whole and/or shipped and we have incurred expenses we have no option but to charge manufacturing, delivery, return and re-stock charges costs as applicable. The amount charged will depend upon the type and size of goods.
If you have received goods (excluding made to order items) that you subsequently decide you no longer require then you have the right under the Distance Selling Regulations to cancel your order. There are a number of conditions that apply when exercising this right:
- Goods must be returned at your own expense.
- You must give due notice (48hrs) that you intend to return the goods within 7 working days of receipt.
Failed/Refused Deliveries In the event of failed/refused deliveries for any reason we reserve the right to charge re-delivery costs and where applicable storage charges amounting to 10% of the total order value per week or part thereof. Delayed Deliveries Requests to delay delivery on goods whether in transit or already manufactured will incur storage charges of up to 10% of total order value per week or part thereof and/or re-delivery charges where applicable. Refunds We will return within 30 days all sums paid to us in respect of the products returned less any fees return carriage/re-stocking/administration charges where applicable.
Goods must be returned in their original packaging, be unused, if flat packed be unassembled and with all fittings and in a perfect condition to qualify for refund. All returns supplied will be subject to the returns conditions of e4e and or the manufacturer and will incur carriage charges restocking and administration charges where applicable.
It is the customer's responsibility to ensure that the goods are adequately packaged in the event of any return to ensure goods remain re-saleable and to qualify for a refund. Please note that any goods that have been Made to Order cannot be returned (except in the case of defective or damaged products).
Remittance Terms Payment to reach us within 30 days. Please make cheques payable to "MML Marketing Limited" BACS Payments: MML Marketing Limited, Sort Code: 08-92-50, A/C Number 68729718.
